Error - 'Fatal error during installation', unable to uninstall Java.

Original Title:

Hi,

My computer got a virus not long ago, and while getting rid of it, my java software got damaged. Its no longer usable, so i tried uninstalling it in order to reinstall it again. However, when i try to do that with the add/remove program, it says 'fatal error during installatiion'

I really don't know what to do, please help me :S

Endow

 

Question Info


Last updated October 4, 2019 Views 31,286 Applies to:

Hi Endow,

a. You may uninstall Java software completely from C:\Program files.

b. Type ‘%appdata%’ in the Start > Run box and hit Enter. Then delete the Java folder.

c. Follow the steps given in this link to delete all the keys present for Java software in registry.

After uninstalling Java, how do I remove its listing in the Add/Remove Programs?  

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry in Windows:

http://support.microsoft.com/kb/322756

d. You may try to download & install Java from this link.

Free Java Download

If the above steps don’t help, you may contact Java support for assistance.

Hope the information helps. Please post back and let us know.
Regards
Debleena S
Microsoft Answers Support Engineer
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