Error 1325: [filename] is not a valid short file name when tried to install AutoCad

Original title: Microsoft is not a valid short file name

Hi, my name is Kenya Caldwell and I have been trying to install a program called Autocad, everytime I try to install the program, I get a message that says Microsoft is not a valid short file name.  I got a answer from Autocad, but I don't understand it nor know if it is correct, could someone help me?  The message from Autodesk is down below.

 

Error 1325: [filename] is not a valid short file name
Issue

The installation fails and the following error message is displayed:

Error 1325: <file name> is not a valid short file name.

Solution

This error indicates the Microsoft® Windows® Installer is unable to write to the target folder.The following troubleshooting suggestions may resolve the problem:

  • Check permissions to the install target location.
  • Verify that the target location exists.
  • Check for and eliminate any spaces or special characters in the installation target path. (Note: This suggestion does not apply to products based on AutoCAD® 2004 and above.)
  • If this is a deployment, verify that the target path is properly formatted (UNC) and set in theappsetup.inf file, which is located in theimage folder.
  • If the target location is a drive other than the system drive, try changing the target to a location on the system drive (usually drive C).
  • Try recreating the deployment.

Kenya Caldwell
 

Question Info


Last updated June 13, 2019 Views 10,340 Applies to:
Answer
Answer


Hi Kenya,

Try the following steps and check the result.
Step 1: Check and remove the AutoCAD program
a. See How to change or remove a program in Windows XP
b. Once you find the AutoCAD program in the list, select it and remove it.
c. Restart the computer.

Step 2: Install the program by following these steps:
a. Login as an administrator, click Start, click My Computer.
b. Open C drive, open Program Files folder.
c. Right click in the blank space and click New Folder, name it as AutoCAD Program.
d. Open the AutoCAD setup file and initiate the installation.
e. Browse the installation location to C:\Program Files\AutoCAD Program and click ok.
f. Check if the installation continues and completes successfully.

For Windows Installer errors, see How to troubleshoot problems that may occur when you install a program

For additional support, please post your query at AutoCAD Discussion Groups.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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