Explorer.exe - application error

I downloaded Internet explorer 8 for windows xp, after the system rebooted, a pop up box appeared which said "explorer.exe - application error. The application failed to initialize properly (0xc0000005). Click on OK to terminate the application." there are no icons displayed on the desktop so I can't even get into the control panel etc. How can I get this sorted ?
Hello DF2012OZ,

Are you able to get into Safe Mode?

If so, check in the event logs to see if you can see a similar error message. It may give more details.
Then try to run Chkdsk to check for errors. Right click your drive, go to properties, tools and error checking.

You may also be able to do a System restore to go back to before you received the explorer error.
Article ID: 306084 - How to restore Windows XP to a previous state
Let us know if this helps.

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Question Info

Last updated August 2, 2021 Views 3,359 Applies to: