Can not download Windows Media player 11 on Windows XP 32 bits

I have  HP Media center m7100y Desktpo PC XP 32 bit. Tried to download Media Player 11. I coud not able to, becouse not supported any longer. Say, has uprgade one. But, uprgade is for 64bits or Windows 7 not for windows XP 32 bits.

What can do to install media player 11 into my PC/

Answer
Answer

Hi Nuric,

Thank you for visiting Microsoft Community.

 

From your description, I understand that you are unable to download Windows Media player 11 on Windows XP 32 bit operating system.

 

Please don’t worry; I’ll try my best to help you.

 

1.       What happens when you try to download Windows media player 11?

2.       Do you get any error message/code while downloading?

3.       Are you trying to download from a Microsoft website?

4.       Make sure Service pack  2 or 3 is installed

 

To know which service pack you have installed :

Click "Start," then select Run.

Enter "winver" without quotes and press "Enter."

 

Method 1: Try to install Windows media player from the link below:

 

http://www.microsoft.com/en-us/download/details.aspx?id=8163

http://windows.microsoft.com/en-US/windows/downloads/windows-media-player

 

Method 2: Set your computer in Clean Boot state and try to install the Windows Media Player 11.

 

By setting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.

 

How to troubleshoot a problem by performing a clean boot in Windows XP:
http://support.microsoft.com/kb/310353

 

Links to download Windows Media Player 11:

http://www.microsoft.com/en-us/download/details.aspx?id=8163

http://windows.microsoft.com/en-US/windows/downloads/windows-media-player

 

Note: After clean boot troubleshooting step, follow the “Steps to configure Windows to use a Normal startup state” in the provided link to return your computer to Normal startup mode.

 

Method 3: Follow the instructions in the link below:

 

You cannot install some updates or programs

http://support.microsoft.com/kb/822798

 

Please perform these recommended steps, review the additional information provided and post back if you are still experiencing the issue. I will be glad to provide you with additional options available that you can utilize to get this issue resolved.

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Last updated March 29, 2020 Views 1,590 Applies to: