BSOD STOP :0X0000007B (0XF8C8D524, 0XC0000034, 0X00000000, 0X00000000)

As soon as the GUI part of XP SP3 installation starts, I receive the above stated Blue screen of Death unfailingly.

STOP :0X0000007B (0XF8C8D524, 0XC0000034, 0X00000000, 0X00000000)


I have checked and re-checked and re-checked my entire Drive (Seagate ST3160215A EIDE 160GB) for a virus but all reports are that my drive is clean. I have used Hitmanpro 3.6, Spyware Terminator 2012, Malwarebytes Anti-Malware (PRO) 1.65.1.1000, McAfee Stinger and what not.




Might this be a hardware IRQ mismatch or a device loader problem??


Please Help...
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We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.


The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button. (if available on  your site, MS doesnt have this)
 *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
Link for how to  upload below.
http://www.wikihow.com/Use-SkyDrive

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS
(Instructions for XP, Vista, Win 7, Win 8)
System specs are often useful so include whatever you know

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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@ZigZag  Thx for your help..

This problem has occurred many times in the past and I have restored my OS image from file and probably the DMP file has got overwritten. I will try to recreate the scenario and if it happens again, I will post the link.

And no, I am not over-or-underclocking my H/W.. Will get back to you as soon as possible.. Once again Thx for your help...

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BSOD 7b is normally caused by BIOS having the incorrect setting for hard disk mode, i.e. ATA/IDE vs AHCI/RAID for the drivers that XP has available to it.

 

Assuming that you don't have RAID, change the BIOS setting from whatever it currently is to the other setting and see if you can boot.

 

Let us know if you do have RAID disks installed.

 

Tricky

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For dumps to be produced. . .

▪ Page file must be on OS drive
* Page file base allocation size must be > than installed physical RAM
▪ Windows Error Reporting (WER) system service should be set to MANUAL
*Set page file to system managed on the OS drive
*Set system crash/recovery options to "kernel Memory Dump"
*User account control must be running.
* Sometimes SSD drives with older firmware dont create DMPS


Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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@tricky300

I have scanned and re-scanned my BIOS but there are no settings to it. I have a basic Pentium-IV 2.3GHz, 512MB RAM, 160 GB IDE (ST3160215A) - a Dell Optiplex GX260.

As to the questions of RAID, there is but a single HDD. Another thing is that this occurs whenever I am trying to install XP via a bootable USB. Booting works fine wherein I am writing this from.

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@ZigZag

Despite my best efforts, haven't been able to create a DMP file:

▪ Page file must be on OS drive
* Page file base allocation size must be > than installed physical RAM
Windows Error Reporting (WER) system service should be set to MANUAL -> was disabled
*Set page file to system managed on the OS drive
*Set system crash/recovery options to "kernel Memory Dump"
*User account control must be running.  ????

Windows Error Reporting (WER) system service should be set to MANUAL -> was disabled. just enabled it, will let you know.. Pls hang in there with me...

OK all services are running, I re-created the error 3 times in the last hour or so, but viola - NO DMP FILE.. whooooooo

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@ZigZag

 OK all services are running, I re-created the error 3 times in the last hour or so, but viola - NO DMP FILE.. whooooooo

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This is an IDE drive and from what I gather, you are trying to install XP when you get this problem.

 

Unfortunately, Dell do not appear to have an online manual for your PC so I cannot check whether or not I can see a disk operation mode setting. I have looked at the GX280 manual and could not find such a setting. Is the GX260 capable of SATA or PATA drives, or is it PATA only?

 

Make sure it is the only drive attached at the time of installation including USB drives (thumb or spinning). Is it attached to an add-in IDE controller or the one provided on the Dell mainboard? Is there more than one IDE connector and is it attached to the 'primary'? Is the drive's jumper setting 'master'? Is it a 40 strand IDE cable or an 80 strand? For an 80 strand cable the blue connector at one end should be inserted to the mainboard and the master drive on the other end, if it is a two drive cable do not use the mid connector for a master drive.

 

Finally I have seen reports of a corrupted boot sector (by rootkit) causing this problem. Is the ST3160215A drive the original Dell drive? I.E. with proprietory Dell diagnostics and recovery partitions? If not then you could wipe the whole drive with something like dban or killdisk and try installation again.

 

Tricky

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@ Tricky300

1. No I do not even have a SATA slot on the Motherboard. All PATA.. Primary and Secondary..

2. DVD-RW drive on Primary and HDD on secondary IDE controller...

3. No rootkits on The bootsector '0' - MBR. Checked it out with Hitman Pro 3.6, Spyware Terminator 2012, AVG Bootable Rescue CD and what not..

4. If I could afford to have my HDD wiped clean...


let's us see how it goes...

One thing that is bugging me is when a software error occurs in the OS, a DMP file is being created.. but at the time of installation when the 7B error invariably and unflinchingly and unfailingly occurs, why is it that no DMP file is being created??... Why is the PC just hanging there until I power it off??

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If your PC is PATA only then that will be why there is no IDE/ATA vs AHCI/RAID option, so that will not be the cause of your 7B stop.

 

Your response no. 4 implies that the disk has existing partitions. What is the history of these partitions? How are you trying to re-install Windows?

 

Tricky

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Last updated November 10, 2020 Views 1,431 Applies to: