ProfileCnt.exe has encountered a problem and needs to close,

I recently reinstalled XP and am now getting this message after installing the 75 updates including IE8.  Can someone tell me what the problem is and how to fix it?
 

Question Info


Last updated March 30, 2018 Views 5,504 Applies to:
Answer

ProfileCnt.exe is a known virus.


STEP 1 Clean up the system (clearing out all the temp/tmp folders, and included all offline content, clearing the browser tif, delete cookies.

Do a disk cleanup. click the Start button. in the search box, type disk cleanup, and then, in the list of results, click disk cleanup.

You could use something like CCleaner (free) that will do all the above for you in one shot.

<<http://www.ccleaner.com/download/builds>

(Starting with v1.27.260, the standard build installs the Yahoo Toolbar as an option which is checkmarked by default during the installation. IF you do NOT want it, remove the checkmark when provided with the option OR download the toolbarfree Basic SLIM version instead.)

After installation, see the CCleaner Tour: Using and Understanding CCleaner. <http://www.ccleaner.com/help/tour/1-after-installation>

Make sure you go to Options > Advanced and uncheck the box to " Only delete files in Windows Temp folders older than 48 hours" before running a scan.


STEP 2. Download Malwarebytes' Anti-Malware (MBAM) select Perform Quick Scan

<<http://www.malwarebytes.org/products/malwarebytes_free>

RESTART COMPUTER!

 

STEP 3. Download TDSSKILLER - Rootkit Detector and Remover, and run from here

<http://support.kaspersky.com/downloads/utils/tdsskiller.exe>

RESTART COMPUTER!


STEP 4.Also, suggest that you scan your computer using SUPERAntiSpyware (SAS)

<http://superantispyware.com/superantispywarefreevspro.html>

to remove any traces that may still be present.

UTC/GMT is 17:44 on Saturday, September 24, 2011                                

 

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