I'm not able to run windows update. [Error number: 0x80244019]

I'm not able to run windows update. I get an error message:  [Error number: 0x80244019]  I have followed and tried all the suggestions on the support artical for windows Xp as that is what I am running [Error number: 0x8DDD0010] "When clicking a link, you see the HTTP Error 500 - Internal Server Error, Error 0x8ddd0010" but none of these solutions work.  I've tried the "Fix It program that auto runs but askes me to install  Windows XP Service pack 3 or later and .NET Framework 2.0 or higher from windows update but as you can see I can't get windows update to work so that doesn't really help.  Any ideas.. PLEASE HELP!

Question Info

Last updated March 26, 2018 Views 3,953 Applies to:

What XP SP level are you at?


For your error: http://support.microsoft.com/kb/883820


But that's not going to help if you're not at SP3 level.


You need to be at Service Pack 3 level before you can use Windows Updates.

To determine which service pack is currently installed on your computer, follow these steps:

  1. Click Start, and then click Run.
  2. Copy and paste, or type the following command and then click OK:


A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

Also see: http://support.microsoft.com/kb/2497281
You may be unable to access the Windows Update website from Windows XP, Windows 2000 or Windows Server 2003

If you haven't already, you'll need to install SP2 and then SP3 (note SP1 doesn't exist anymore).

How to obtain the latest Windows XP service pack

SP2 - http://www.microsoft.com/en-us/download/details.aspx?id=28
(for single PCs also)

Detailed installation walkthrough for Windows XP Service Pack 2

Steps to take before you install Windows XP Service Pack 3

Noted in "How to obtain the latest XP service pack" is -

If you have problems obtaining the service pack from Windows Update, you can download the stand-alone update package from the Download Center. This page will say that this installation package is intended for IT professionals and developers. However, you can safely download this file. The following file is available for download from the Microsoft Download Center:

Download the Windows XP Service Pack 3 package now

No warranties or guarantees.
MVP 1st July 2005- 30th June 2016
WIMVP 1st July 2016- 30th June 2017

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