What information to post in the Windows Update forum.
• Minimum information to post:
Version of Windows and Service pack level. (Windows XP Home, SP3; Vista Home Premium, SP1; Windows 7 Ultimate, etc...)
Also post if you are using 32bit or 64bit version of Windows.
If your version of Windows was upgraded from a previous version or if it came with (or was clean installed with) the version you are currently running.
Which update(s) are you trying to install? (KB Number)
What ərror are you getting while trying to install updates?
• A couple other helpful pieces are:
What anti-virus application or security suite program you use, if it is up to date, and if there has ever been any other anti-virus program installed, was
anything detected the last time the system was scanned with it ?
What browser (exact version) you are using.
What other antimalware products are installed and running?
Is a 3rd party firewall being used in place of the native Windows firewall ?
Is this "software firewall" the Windows Firewall or a third-party firewall? If the latter, what is the name of this application?
• Other information to post:
Steps already taken to correct the issue and the results of the steps.
If the issue has ever happened before with other updates.
Please do so in your next reply.
• The more information you provide will help someone to provide you with a relevant solution.
0x8024D007 WU_E_SETUP_REGISTRATION_FAILED is usually associated with incomplete downloads and/or permission issues, or missing files [0x80070002], or interference by
secondary software [0x80070005].
Error message when you try to use the Windows Update or Microsoft Update Web sites to install updates: "0x8024D007"