Q: helpctr.exe is missing or deleted somehow.

helpctr.exe is missing or deleted somehow.  I need to know how to down load a new copy or reinstall the help center. I'm trying to run a check disk but can't locate the system administrator.



Should be able to fix by:
  1. Start Regedit, by going Start > Run and typing "regedit" without quotes
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\HELPCTR.EXE
  3. If the key doesn't exist, right click and create the key : "HELPCTR.EXE" (sans quotes)
  4. Ensure the value is C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe or create this value
  5. Reboot the machine and try again

Be sure to backup your registry before modifying it. Follow the steps here if unsure how


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Views: 4,824 Last updated: March 30, 2018 Applies to: