Blue Screen error 0x0000007B in Windows XP after installing KB977165 (MS10-015 – February 2010)
I updated 11 windows xp updates today from Microsoft.com and restarted my pc like it asked me to. (There has definitely been absolutely NO CHANGE in my computer software or hardware installation apart from this updates)
From then on, Windows cannot restart again! It is stopping at the blue screen with the following message:
A problem has been detected and windows has been shutdown to prevent damage to your computer.
I wanted to thank everyone for the great information and discusion in this thread!
We have found that there is only one patch that requires un-installation to resolve the blue screen issue. KB977165 is the patch in question, the other patches do not seem to cause the blue screen behaviour and do not need to be uninstalled.
With that in mind, here's the updated solution steps:
2. Type this command: CHDIR $NtUninstallKB977165$\spuninst
3. Type this command: BATCH spuninst.txt
4. When complete, type this command: exit
IMPORTANT: If you are able to uninstall the patch and get back into Windows, in order to stay protected you can use the following automated solution which secures your PC against the vulnerabilities that are resolved with KB977165 until you
can successfully get the update installed without the blue screens.
Please see the link below for the article describing the vulnerability that is fixed with KB977165 and how you can get protected without installing the actual KB update: