access denied error was returned while attempting to change a service. You may need to log on using an Administrator account...
I'm running XP pro SP3. While troubleshooting a issue I went to MSCONFIG and started the computer in Diagnostic mode. I got the erros "access denied error was returned while attempting to change a service. You may need to log on using an Administrator
account...". I am the Administrator. I cannot get the system configuration utility to allow me to start in normal mode. I've googled for an answer and the common issue seems to be related to HP products. I have not HP products installed and there is NO
HP drivers/other listed in the reg. I'm running Norton and I've tried to turn Norton off and make the changes with no success. Where do I go from here?
I got the same error message when doing the following steps:
Step 1: Start the System Configuration Utility
Click Start, click Run, type msconfig, and then click
The System Configuration Utility dialog box is displayed.
Step 2: Configure selective startup options
In the System Configuration Utility dialog box, click the
General tab, and then click Selective Startup.
Click to clear the Process SYSTEM.INI File check box.
Click to clear the Process WIN.INI File check box.
Click to clear the Load Startup Items check box. Verify that
Load System Services and Use Original BOOT.INI are checked.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
At this step I got this error "access denied error was returned while attempting to change a service. You may need to log on using an Administrator account...". I already loged on as Administrator, and the only one logged in at the time. What
caused this error ? and What else can I do to get rid of this error message ? My PC is XP with SP3.
When you are prompted, click Restart to restart the computer.
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Sorry this didn't help.
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Last updated: May 19, 2018