windows xp won't boot past the first black screen with windows logo.

Have reinstalled xp from the oem recovery disc twice, apparently successfully, but still boots to the logo screen only. Asking to boot in safe mode made no difference. Any help will be gratefully received!

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This is what I did and it worked and I'm up and running now it restarted 2 times and last the second it stayed like it was before the outage follow these instructions I did mine in safe mode so when you first fire up your computer click the reset button on the tower when the dos screen appears then move the arrows to safe mode and hit enter it will let you on windows xp screen to log in with your password things might be a bit larger such as icons etc but that's ok follow these instructions and you will be up and running in no time :) 

Simple thing you can do. On windows xp just go to the Start button at the bottom left and click on the following. Start-----> My Computer. Right click C: Drive and select Properties. From the Properties screen select the tools tab. On the tools tab, you will find the ScanDisk utility can be activated from the Error-checking box at the top of the Tools tab. To begin, click the "Check Now" button.

When the little window pops up, check both boxes. One should say something like "scan and repair bad sectors" and the other should say "Automatically fix file errors". Check both boxes and click the start button. The computer will pop open another window that says it needs to "schedule" a repair. Click ok and reboot your computer. On reboot, DOS will tell you that a disk check has been scheduled, to interrupt press any key. DO NOT INTERRUPT. Once you have verified that the scan will run, walk away from the computer. This method may take several hours to complete but, it will find, fix and recover any errors the power failure created. And should bring your computer back to a normal state. Let me know how it goes.

PS I had to click on schedule the disk repair on next start up and also mine was like this after a power outage 

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MaryJaneP thanks very much for responding so quickly and trying to help. Unfortunately as I said in the question, trying to boot up in safe mode makes no difference and the laptop does not get to the log in screen - it remains stuck at the black logo screen. Any other suggestions?

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What is the make, model, and model number of this laptop?

What do you mean by the "oem recovery disc"? (There are different types.)

Why did you do this? Were you having problems? (If so, what were they?) Or was this a used PC that you wanted to clean?

If your disc is a genuine Windows XP installation CD, did you perform a Clean Install, Repair Install, or Parallel Install?

Is your hard drive IDE or SATA?

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Davee

It's a 10.1" screen ASUS Eee PC 1005 HAB. The hard drive is 160GB and I believe is SATA  (though I don't pretend to know what that means).

The disc came with the computer and has Eee PC emblazoned at the top. The title of the disc is:

1001HA/1005HA XP Support DVD Rev 1.0

and there is a number at the bottom A1912

I ran the disc because I was experiencing the same problem (not booting past the logo screen) and hoped this would restore system health. I followed the computer's User Manual in using the disc (including disabling the boot booster since it was running via an external dvd drive). After I ok'd the recovery to start the disc seemed to run fine and I ok'd the option to restart. The pc did so, but only to the logo screen again.  

To give some context, it's my son's pc and he had been using it (tethering?) to run his xbox online.

 

Thanks for your help.

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I just looked at your manual, and it sounds like you did everything by the book. It's possible there is something physically wrong with your hardware.

Just a thought: Did you disconnect everything from the PC?

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Sounds like a possible hard drive issue to me since it just hangs and doesn't reboot automatically but, that is just a preliminary observation.

First, try to restore the integrity of the file system and hard drive by running check disk from recovery console. Follow the directions below carefully. Do not use your OEM disc for this. Create a Recovery Console disc. Make a note of any errors found and fixed by check disk. It may be necessary to run it several times. Be advised it may take a few hours to complete.

Follow the instructions HERE to create a Windows Xp Recovery Console disc.

1. Insert the Recovery Console CD into your CD drive and restart your computer. If you are prompted, select any options required to start (boot) from the CD.
  
2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R.
  
3. If you have a dual-boot or multiboot system, select the installation that you want to access from the Recovery Console.
  
4. When you are prompted, type the Administrator password. If you have not set a password for the admin account simply press enter
  
5. At the command prompt, type chkdsk /r > press enter. (Note there is a space between the letter k and the forward slash).
  
6. At the conclusion of the scan type exit > press enter.
  
7. Restart your computer.


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Yes (except the external dvd drive to run the disc of course).

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What I meant was did you disconnect the external DVD drive after you were done with it in order to give Windows a chance to run? You need to boot off the hard drive, not the external hard drive (which might still be the currently assigned boot priority), in order to run Windows.

If that's not the issue, then it's got to be a hardware-related issue. Either something is amiss in your BIOS or a piece of hardware (like the HDD) is shot. I like Tech-Geek's idea. You could also run SeaTools for DOS:

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Davee and Tech-geek

Thanks guys, tried both these discs and got the same response from the pc. The first screen shows ASUS stuff including recognizing the DVD drive. The first command-type text screen after trying to boot from the disc said:

Starting PC DOS

ATAPI IDE CD-ROM device driver version V 1.45 (04/22/1996)

Copyright MITSUMI ELECTRIC CO LTD 1994,1995, 1996

ERROR: unable to detect ATAPI IDE CD-ROM drive

ATAPI IDE CD-ROM device driver not loaded.

The next and final screen said:

Preparing to start your computer.

This may take a few minutes. Please wait...

Device driver not found: 'MSCD001'.

No valid CDROM device drivers selected.

Then there's some info on the mouse and then

Mouse driver installed successfully

A:\>

I tried the suggested commands but nothing happened.

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Hmmm, I'm not sure what to say at this point. I wonder if you need to use a different optical drive (just a plain old CD-ROM drive).

I'll take a longer look at your manual to see if you need to change a particular setting.

Edit:

F2 gets you to the AMI BIOS. Did you disable the Boot Booster? (I remember you had mentioned doing this in your first post, but I though you might have re-enabled it.)


From your manual:



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Last updated February 17, 2021 Views 4,708 Applies to: