Windows XP stuck after repair install

I booted the computer yesterday morning and received a windows-corrupt file dialogue box saying the file or directory C:\System Volume Information\_restore (lots of numbers here) corrupt and unreadable. Please run the Chkdsk utility. 

I was unable to click ok close out or anything. So I booted into safe mode tried to reach command prompt to run Chkdsk and can't reach the command prompt because it gets stuck. 

The last thing I have tried is to run a repair install from the windows installation cd. After two tries it gets all the way through the repair install it is stuck on the blue screen and says Windows is starting up.... with the hour glass for the mouse cursor.

I have run out of things to try. Need help. This is my business computer and can't really afford to do a complete new install of windows and lose a lot of information. 
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Hi Jena,

Method 1: I would suggest you to disconnect all the external devices except mouse and keyboard and check if you are able to boot to the desktop.

Method 2: I would suggest you to perform Last known good configuration and check if you are able to boot to the desktop.

How to start your computer by using the Last Known Good Configuration feature in Windows XP

http://support.microsoft.com/kb/307852


Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article:  http://support.microsoft.com/kb/322756

Post us the results once you try the above steps.

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Well if XP SP3 is installed on the OS,then a "Repair" from the xp

cd will not work,many xp updates need to be uninstalled before a repair

would/might be possible.

Booting to the OS seems a waste,youre best bet.

Install xp installation cd,boot pc to cd,at cd menu,tap the  r  key (recovery

console),at recovery,select 1 for the OS,press enter key for password,if both

show,press enter if neither show.Once in recovery,type: FixBoot  Agree,type:

CHKDSK C: /R  Once thru,type: EXIT  Let xp start-up if it can.

If that fails,youre OS might be corrupted,a reinstall would be next,however,

with the original problem,you might look into a new hd,corrupted OS if taken

care-of,usually fail because of the hard drive..  

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When XP starts, it checks to see if the volume has any indication of file system errors, so If XP suggests you run the chkdsk utility, that is what you should do. 

The stuff in the C:\System Volume Information folder contains information about your System Restore Points.  It is normally a hidden system folder that you generally should not be poking around in if you think that someday System Restore might help you.

If the stuff in the SVI folder is somehow afflicted and you don't care about System Restore Points (like me), then you can just whack all that stuff in the folder, but that may leave you with your chkdsk problem.

What is your installed Service Pack and what is the Service Pack of your genuine bootable XP installation CD?

Has your system suffered a power interruption, aborted restart or ungraceful shutdown recently?  Things like that can cause corruption in the NT File System (NTFS).

If you have Service Pack 3 installed and you do not have a genuine bootable XP installation CD that is also Service Pack 3 (most people don't), you will not be doing a Repair Install.  If you try, XP should tell you about the mismatch, but if you have already tried it somehow, who knows what shape your system is in now.

Even if you have a genuine bootable XP installation CD with the same SP as your installed SP, attempting a Repair Install will not fix a potentially corrupted file system and is not the same as running chkdsk - and if XP is suggesting you run chkdsk, trying to repair the installation when the file system is afflicted could make things worse.

Since we really don't know much about your system, we could go back and forth guessing about things and how to run chkdsk or you can create a Hiren's Boot CD and run the chkdsk from there.

There is a potential for data loss from chkdsk, but I have never seen it.  From the Hiren's Boot CD you can also easily copy any of your critical personal files you need off to an external drive if you have one.

Here's how to make a Hiren's Boot CD and run the chkdsk:


Make yourself a Hiren's Boot CD which you can download from here:

http://www.hirensbootcd.org/download/

The ZIP file is large, so the download will probably take a little while to complete bit it is worth it.  Then unzip the download to extract the Hirens.BootCD.ISO file that will be used to create your new bootable CD.

Creating a bootable CD from a .ISO file is not the same as just copying the .ISO file to a blank CD.  You have to use software that understands how to burn a .ISO file to a CD to create a bootable CD.

In the Hiren's ZIP file are the BurnToCD.cmd file that you can double click to launch it, but I have never used it and prefer to use ImgBurn.

If you need a free and easy CD burning software package, here is a popular free program:

http://www.imgburn.com/

When installing ImgBurn, DO NOT install anything from UniBlue or the Ask toolbar (never install the ASK toolbar for anything).

Here are some instructions for ImgBurn:

http://forum.imgburn.com/index.php?showtopic=61

It would be a good idea to test your new bootable CD on a computer that is working.

You may need to adjust the computer BIOS settings to use the CD ROM drive as the first boot device instead of the hard disk. 

These adjustments are  made before Windows tries to load.  If you miss it, you will have to reboot the system again.

When booting on the Hiren's CD you will see a menu of options.  Choose the Mini XP option.  Then it will appear that Windows is being loaded and you will be presented with a desktop that has the look and feel of the Windows Explorer interface you are already used to using.

One way to check the disk for errors is to open My Computer and right click your afflicted drive and choose Properties, Tools, Error-checking, Check Now... put a check mark in both the boxes and then Start.

Sometimes that doesn't work, so you can also click Start, Run and in the box enter:

cmd

Click OK to open a Command Prompt window and enter the following command (assuming XP is installed on your C drive)

chkdsk  c:  /r

This disk checking can take a long time (perhaps several to many hours) depending on the size of the volume, the amount of data on the volume and what the disk checking finds to do.

Let chkdsk finish and correct any problems it might find. 


It may take a long time for chkdsk to complete or it may appear to be 'stuck'.  Be patient.  If the HDD light is still flashing, chkdsk is doing something.  Keep an eye on the percentage amount to be sure it is still making progress.  It may even appear to go backwards sometimes.


You may have to run the chkdsk  /r  it more than once.





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Last updated August 29, 2020 Views 1,571 Applies to: