Windows XP - error: C0000218 registry file failure - does not allow me to get past this screen "contact tech support" - tried starting in all modes - HELP

Windows XP - tried starting in all modes - error:  C0000218 registry file failure - does not allow me to get past this screen

 - HELP

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Hi faldorrya,

 

·         Have you made any changes on the computer prior to the issue?

·         What is the make and model of the computer?

 

Follow the steps from the article.

 

Error Message When You Install Windows XP: "STOP: c0000218 {Registry File Failure}"

 

For reference:

 

Advanced troubleshooting for general startup problems in Windows XP

 

 

 

 

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If you are seeing a message similar to these:

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file): \SystemRoot\System32\Config\SECURITY or its log or alternate. It is corrupt, absent, or not writeable.

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate. It is corrupt, absent, or not writeable.

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file): \SystemRoot\System32\Config\SYSTEM or its log or alternate. It is corrupt, absent, or not writeable.

The problem is likely that XP just can't "find" the file due to some corruption in you NT File System (NTFS).

There are also some older versions on Symantec/Norton products that, after an update, will corrupt the file system when they load (this can be fixed).

Do you now or have you ever had any Symantec/Norton products installed and if so, which ones and what version?

If I were you, I would boot into the XP Recovery Console and run a chkdsk  /r from there and then see how things look.

Let's get some more information:

Since the Microsoft Answers forum implementation does not prompt for any kind of system information when a new question is asked, we know absolutely nothing about your system.  Not knowing fundamental information about a problem prolongs the frustration and agony of resolving these issues.

Thank you MS Answers, for making the resolution of simple problems as frustrating and time consuming as possible.

Please provide additional information about your system as best you can:

What is your system make and model?

What is your XP Version and Service Pack?

Does your system have IDE drives or SATA drives?

Describe your current antivirus and anti malware situation:  McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.

Was the issue preceded by a power interruption, aborted restart, or improper shutdown?  (this includes plug pulling, power buttons, removing the battery, etc.)

Does the afflicted system have a working CD/DVD drive (internal or external)?

Do you have a genuine bootable XP installation CD that is the same Service Pack as your installed Service Pack (this is not the same as any Recovery CDs that came with your system)?

If the system used to work properly, what do you think might have changed since the last time it did work properly?


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Question Info


Last updated April 19, 2021 Views 1,814 Applies to: