Unmountable boot volume-- Stop :0x0000000ED (0x82B567B8,0xc0000006,0x00000000,0x00000000)

Original Title: Unmountable boot volume Dell desktop that will not load Windows XP, even in safe mode

Unmountable boot volume

I have an older (2004) Dell desktop that will not load Windows XP, even in safe mood. It starts to load, but then gives me a blue screen with an error message saying--


Stop :0x0000000ED (0x82B567B8,0xc0000006,0x00000000,0x00000000)


I've been reading on the forum that other people have had similar issues. Many of the responses seem to recomend using either the recovery console or the XP installation CD, booting up using the disk and running some sort of diagnostics. I do not believe that the computer has a recovery console installed on it and I'm not sure if I have the correct XP installation CD. The computer came from Dell with Windows XP preinstalled and they gave me a "reinstallation CD" for Windows XP, but I thought that disk was for resetting the operating system to the original settings and eliminating all saved files. I just don't want to clear all my saved files as it has been a while since I've backed my stuff up.

What do I need to do? I'm not super computer savy and I'm kind-of over my head.

Any ideas?



If you have no bootable XP media (or are not sure what you have) create a bootable XP Recovery Console CD and be sure what you have (no XP media required).

This is not the same as any recovery disks that might have come with a store bought system. 

You can make a bootable Recovery Console CD by downloading an ISO file and burning it to a CD.

The bootable ISO image file you need to download is called:


Download the ISO file from here:


Use a new CD and this free and easy program to burn your ISO file and create your bootable CD (do not install UniBlue or the Ask Toolbar - ever!):


Here are some instructions for ImgBurn:


It would be a good idea to test your bootable CD on a computer that is working.

You may need to adjust the computer BIOS settings to use the CD ROM drive as the first boot device instead of the hard disk.  These adjustments are made before Windows tries to load.  If you miss it, you will have to reboot the system again.

When you boot on the CD, follow the prompts:

Press any key to boot from CD...

The Windows Setup... will proceed.

Press 'R' to enter the Recovery Console.

Select the installation you want to access (usually  1: C:\WINDOWS)

You may be asked to enter the Administrator password (usually empty).

You should be in the C:\WINDOWS folder.  This is the same as the 

C:\WINDOWS folder you see in explorer.

The Recovery Console allows basic file commands like: copy, rename, replace, delete, cd, chkdsk, fixboot, fixmbr, etc.

For a list of Recovery Console commands, enter help at the prompt or read about the XP Recovery Console here:


A good idea before starting things is to first verify the integrity of your file system using the chkdsk command.

From the command prompt window run the chkdsk command on the drive where Windows is installed to try to repair any problems on the afflicted drive.

Running chkdsk is fine even if it doesn't find any problems.  It will not hurt anything to run it.

Assuming your boot drive is C, run the following command:

chkdsk C: /r

Let chkdsk finish and correct any problems it might find.  

It may take a long time for chkdsk to complete or it may appear to be 'stuck'.  Be patient.  If the HDD light is still flashing, chkdsk is doing something.  Keep an eye on the percentage amount to be sure it is still making progress.  It may even appear to go backwards sometimes.

You should run chkdsk /r again until it finds no errors to correct.

Remove the CD and type 'exit' to leave the RC and restart the computer.

You do not have to adjust the BIOS again to boot on the HDD since the CD will not be present.

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Question Info

Last updated June 11, 2020 Views 41,255 Applies to: