Receive error message in safe mode - Windows xp

turn it on it goes to safe mode option screen. all the safe mode options result in lots of hyper scrolling that reads -  multi(o)disk(o)partition(1)windowssystem32drivers\ ________sys... then shuts down & starts  back up etc. does any one know what i need to do to get control since safe modes seem to be hopeless ???

 

Original title: its sending me in circles, and it wont let me in.  !!!!!

Answer
Answer

Hi,

 

Thank you for posting your query in Microsoft Community Forums.

 

It looks like you have some start-up issues with Windows XP computer.

 

The issue description seems a bit unclear and I would like to have a better understanding before we start working on it. I would really appreciate if you can help me with the following information.

 

1.       What is the exact issue are you facing?

2.       Did you make any changes on the computer prior to this issue?

3.       Are you able to boot into desktop?

4.       What is the exact/complete error message?

5.       What is the make and model number of the computer?

 

I would suggest you to try these methods and check if it helps.

 

Method 1: Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up.

If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get any updated drivers\software for the device.

 

Method 2

 Start the computer using Last Known Good configuration.

 Follow the article:

 http://support.microsoft.com/kb/307852

 

Reply with more information to help you better.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Regards,
Anil

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated December 23, 2017 Views 66 Applies to: