Method 3:If you’re running Windows XP then, follow these steps toreinstall Windows Media player through add/remove Windows components and check if the issue persists.
a)Log on as Administrator or as a member of the Administrators group.
b)Click Start, click Control Panel, and then double-click Add or Remove Programs.
c)Click Add/Remove Windows Components. The Windows Components Wizard starts.
d)In the Components list, click to select the check box that is next Windows Media Player.
f)If the Insert Disk dialog box appears, use one of the following methods:◦Insert your Windows XP CD-ROM into your CD-ROM or DVD-ROM drive, and then click OK.
g)Click OK to locate your Windows XP installation files. In the Files Needed dialog box, click Browse, locate your Windows XP installation files, and then click Open. For example, the installation files might
be in the D:\I386 folder.
h)In the Completing the Windows Components Wizard screen, click Finish.
Hope this helps. If the issue persists or if you face any Windows issues in future, let us know and we would be glad to assist you.
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