Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

I have just installed office proffesional plus 2010 and now get the message : Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c maybe once a day.  Also, and not sure if it is related, Outlook seems to be polling, checking for something, every 60 seconds,  I have the check mail set to every 10 minutes.

I have windows xp with all the updates and service packs and have installed all the updates and service packs for office 2010 also.

Any suggestions?

 

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Last updated July 12, 2018 Views 5,600 Applies to:
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Answer
If you are seeing message like this:

No Disk , Exception Processing Message c0000013 Parameters 75b6bf7c 475b6bf7c 75b6bf7c

Until you can determine what the "real" problem is with your hardware, you can disable the pop up message by making a registry adjustment.

Before making registry changes, backup your registry with this popular free and easy to use tool:

http://www.snapfiles.com/get/erunt.html

Click Start, Run and in the box enter:

regedit

Click OK to open the registry editor and navigate to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows

On the right hand pane, check the value of the ErrorMode parameter.  

If the ErrorMode parameter is set to 0, double click ErrorMode and change the value to 2 (2 = disabled).

Click OK to save the changes, then click File, Exit to close the registry editor.

Reboot your system and check things now.

Setting the ErrorMode parameter to 2 stops the pop up message but will still log any hard errors to the Event Viewer log.

http://support.microsoft.com/kb/124873

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