Blue screen error STOP: 0X0000008E win32k.sys - Address BF9568D5 base at BF800000, DateStamp 4fd89375.

Original title : Getting Blue Screen error STOP: 0X0000008E win32k.sys - Address BF9568D5 base at BF800000, DateStamp 4fd89375

 

Hi

Had a similar problem as stated above
My computer gave me the blue screen of death and codes - 
STOP: 0X0000008E (0xc0000005,0xBF9568D5, 0XA4B17C00, 0X00000000)
win32k.sys - Address BF9568D5 base at BF800000, DateStamp 4fd89375

Posted the item requested:

What does this tell you about my problem?
Appreciate the time and assistance  
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Question Info


Last updated April 27, 2019 Views 14,260 Applies to:
Answer
Answer

Hi,

·         Are you able to boot to desktop?

·         Do you remember making any recent changes to the computer prior to this issue?

You may follow these suggestions and check if the issue occurs:

Method 1:

Step 1:

Restart computer in safe mode and check if the issue persists. Follow the steps in the link:

“A description of the Safe Mode Boot options in Windows XP”

http://support.microsoft.com/kb/315222

Step 2:

If the issue does not occur in safe mode, restart in computer in clean boot and check if the issue occurs. Follow the steps in the link:

http://support.microsoft.com/kb/310353

Follow the steps from the article to “Steps to configure Windows to use a Normal startup state”, after performing the clean boot troubleshooting.

Method 2:

If the above step fails, follow the steps in the link and check if the issue occurs:

“"Stop 0x0000008E" error message in Win32k.sys when you use the keyboard to access a program menu in Windows XP”

http://support.microsoft.com/kb/834450

Method 3:

Follow the steps in the link:

“You receive a random "0x0000008E" error message on a blue screen in Windows XP”

http://support.microsoft.com/kb/827663

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