Blue Screen error and kernel stack inpage error

(Note:  This post has been created on behalf of another user.)

 

Recently my PC had been having blue screen errors.  Thinking it was likely an aging HD problem the HD was replaced and a new istallation of Win XP Home Edition with SP2.  The blue screens still persist despite the new drive.

The error is a "Kernel Stack Inpage Error". 

This is a new drive with the same errors as before so I suspect that it is not a virus and likely an issue with another piece of hardware.  There is a minidump file available if need be.

Can someone please assist with these errors?

 

Thanks.

 

Question Info


Last updated March 19, 2019 Views 4,531 Applies to:
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Also, here is some general info on troubleshooting  the KERNEL_DATA_INPAGE_ERROR error:

http://support.microsoft.com/kb/315266/en-us

The first line of troubleshooting is to install the latest Service Pack.

That avoids problems such as this one, which may not apply in your situation but gives a good example of why keeping current with service packs helps avoid problems.

I realize you have had issues with SP3 but consider trying it again.

Also, did you replace the drive cable as asked by Joselbarra?

Also, Roxio drivers are appearing "unloaded" in all the minidump files which may indicate a problem with that software so try uninstalling all Roxio software and see if it helps.

Also, it is generally recommended to run only one real-time antivirus application to avoid conflicts so consider going with either MSE or Norton. MSE may be preferable as it installs a minimum number of drivers.

Also, if problems persist consider updating the BIOS as you appear to be at an older revision, 1008, while the latest non-beta is 1017.

 

 

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If you would get BSV and run it and then choose:

Options, Lower Pane Mode, All Drivers

You will be on your way and see the stack and your ATI drivers.

Microsoft updates come out the second Tuesday of every month (Patch Tuesday) so that would be 07/12 but since you have SP2, I can't tell what would happen or what updates you decided to install.  If you accepted the MS recommendations for video drivers (which are usually wrong), who knows what is going on.

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