I am getting an error: - Application has generated an exception that could not be handled...

I am getting an error: Application has generated an exception that could not be handled. Process id=0x644 (1604), Thread id=0x648 (1608). Click OK to terminate the application. Click CANCEL to debug the application. The only thing that works is to X out the screnn and many subsequent screens that appear. What is happening and how to permanently fix.
 

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Last updated March 8, 2019 Views 1,399 Applies to:
Answer
Answer

Hi,

  • Were there any recent changes made on the computer prior to the issue?

Follow these methods and check if it helps:

Method 1:

I would suggest you to download and run the latest Microsoft Safety Scanner on your computer and check if it helps:

 

http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

 

Method 2:

Check if issue persists in clean boot mode:

How to configure Windows XP to start in a "clean boot" state

http://support.microsoft.com/kb/310353

Note: After you used the clean boot to resolve your problem follow “Steps to configure Windows to use a Normal startup state” under step 4.

John Rubdy
Forum Moderator | Microsoft Community

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