· What is the complete error message you are receiving with the error code?
· Do you remember any recent changes made on the computer prior to the issue?
· What is the service pack installed?
· Which is the email client you are using?
Try the below step:
Check the status by booting in safe mode, to boot the computer in safe mode:
a. Restart the computer and press and hold F8 key (Press and hold f8 key before the windows logo).
b. From the advanced boot option select ‘Safe mode’.
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