after being scammed by some fake tech support..is my computer still safe to use?__

after being scammed by some fake tech support..is my computer still safe to use?
Answer
Answer

Are you refering to fake calls that claim to be from Microsoft and help you?

YES, They are FAKE for sure.

We are NOT sure what they have done to your PC and what they ask you to do. If you remember them please let us know. But to do quick check go to Control Panel and Security Center and make sure everything is fine.

Then login to :

http://onecare.live.com/site/en-us/default.htm

And run full system scan.

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Two more places to check (the second is obviously only relevant if you're using Windows Firewall; if you're using a third-party firewall instead, see your user guide or the application's help system to find out how to manage exceptions to the firewall's blocking rules):

Control Panel > System > Remote tab

   ensure that neither

        "Allow Remote Assistance invitations to be sent from this computer"
   or
        "Allow users to connect remotely to this computer"

are checked.

 

Control Panel > Windows Firewall > exceptions tab

     review the list of items under "Programs and services" and ensure that the only items that are there AND checked are application that you WANT to have the ability to pass through the Windows firewall

-----
LemP
Volunteer Moderator
MS MVP (Windows Desktop Experience) 2006-2009
Microsoft Community Contributor (MCC) 2011-2012

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Last updated March 7, 2020 Views 4,696 Applies to: