my computer is showing no audio device , even there is a speaker connected

my computer is showing no audio device , even there is a speaker connected
Answer
Answer

Hi,

 

  1. Do you receive any error or display message? If “Yes”, what is the exact or complete error message?
  2. Was it working fine earlier? If “Yes”, have you made any recent hardware or software changes to the computer prior to this issue?
  3. What is the make and model number of the Sound Card?

 

Try the methods and check after each method:

 

To check the exact or complete error code, try the steps below:

a)      Click Start, click Run. In the Run window, type devmgmt.msc and press Enter key.

b)      In the Device Manager window, locate and click on + symbol located before Sound or Audio device.

c)      Under Sound device, right click on listed Sound device or the sound device which is highlighted with exclamation or red mark, and select Properties.

d)      In the Device Properties window, under General tab, check the exact error code description if it is displayed and then post your reply.

 

Try the methods that you have not tried earlier and check after each method:

Method 1:  Restart the “Windows Audio Service”.

Note: Windows Audio Service is dependent on the Plug and Play service of the computer and you will see that disabling the Windows Audio Service also disabled the Plug and Play service. So the solution is quite simple and is to just enable the Plug and Play service before the Windows Audio Service.

a)      Click Start, click Run. In the Run window, type services.msc and press Enter key.

b)      In the Services console window, locate and right click on Plug and Play service and select “Properties”.

c)      In the Properties window, click Stop.

d)      Check if the Service Startup type set as Manual. If so, set the Startup Type as “Automatic” and then click Start.

e)      In the Services console window, locate and right click on Windows Audio Service and select Properties.

f)       In the Properties window, click Stop.

g)      Check if the Service Startup type set as Manual. If so, set the Startup Type as “Automatic” and then click Start.

h)      Restart the computer for the changes to take effect.

 

Method 2: If the recent driver update caused the issue, uninstall the current driver and restore the previous installed driver, using “Windows Driver Rollback Feature”.

How To Use the Roll Back Driver Feature in Windows XP:

http://support.microsoft.com/kb/283657

 

Method 3: How to troubleshoot sound problems in Windows XP:

http://support.microsoft.com/kb/307918/en-us

 

Hope it helps.

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Last updated March 26, 2018 Views 569 Applies to: