XP computer has unexpected reboots and System error Event 1003 ID 102

I have a similar Problem as my previous poster:

Computer restarts without any seeing reason or freezes up.
I have already reinstalled the system on a completely new Drive as the restart on Thursday 28th July ended in an endless restart loop.
Until yesterday the clean system was running fine but suddenly it restarted.

I was trying to follow the inputs from Joselbarra, but i was not able to get a blue screen.
The computer just restarted.

Luckily I have some memory dumps as I put the logging in place when reinstalling.

The last restart resulted in no ERROR message in the System Event protocol.

So here's the information I was able to collect:

System make / Model: It's a 4 year old ditech dimotion (Austrian computer HW and SW company) AMD Sempron with 1 GB of memory and an additional Graphic controller (I don't use the one on board) running Windows XP Professional

Antivirus config: Avira! (newest version, downloaded on Friday July 29th 2011) and Spybot Search & Destroy.

It has 2 DVD drives, one is an LG DVD writer, the other one is just a reader.

Full bootable Version of Windows XP professional, bought in 2007 at ditech together with the computer

The System reboot is not reproducable on any action or command. It just ahappens occasionally.
I had it twice yesterday and twice today, while the second time the computer did not create any Memory dump, and needed 3 restarts to come up again completely (first time it froze, second time I just saw a black screen ... needed to press reset butten to get it up running again)

There was never a BSOD, just a restart. Even hen disabling the option in the Startup and recovery settings.

Here's the information of the msInfo32:

Betriebssystemname    Microsoft Windows XP Professional
Version    5.1.2600 Service Pack 3 Build 2600
Betriebssystemhersteller    Microsoft Corporation
Systemname   
Systemhersteller    System manufacturer
Systemmodell    System Product Name
Systemtyp    X86-based PC
Prozessor    x86 Family 15 Model 95 Stepping 2 AuthenticAMD ~1803 Mhz
BIOS-Version/-Datum    Phoenix Technologies, LTD ASUS M2NPV-VM ACPI BIOS Revision 0801, 13.03.2007
SMBIOS-Version    2.4
Windows-Verzeichnis    G:\WINDOWS
Systemverzeichnis    G:\WINDOWS\system32
Startgerät    \Device\HarddiskVolume1
Gebietsschema    Österreich
Hardwareabstraktionsebene    Version = "5.1.2600.5512 (xpsp.080413-2111)"
Benutzername   
Zeitzone    Westeuropäische Sommerzeit
Gesamter realer Speicher    1.024,00 MB
Verfügbarer realer Speicher    236,92 MB
Gesamter virtueller Speicher    2,00 GB
Verfügbarer virtueller Speicher    1,96 GB
Größe der Auslagerungsdatei    2,40 GB
Auslagerungsdatei    G:\pagefile.sys

Hope it is ok to leave the German labels there, as I believe you can figure out easily what they mean :-)

Video Driver information:

Name    NVIDIA GeForce 7300 GS
PNP-Gerätekennung    PCI\VEN_10DE&DEV_01DF&SUBSYS_C4373842&REV_A1\4&13D46659&0&0020
Adaptertyp    GeForce 7300 GS, NVIDIA-kompatibel
Adapterbeschreibung    NVIDIA GeForce 7300 GS
Adapter-RAM    512,00 MB (536.870.912 Bytes)
Installierte Treiber    nv4_disp.dll
Treiberversion    6.14.10.9147
INF-Datei    oem10.inf (Abschnitt nv4_NV3x)
Farbebenen    1
Farbtabelleneinträge    4294967296
Auflösung    1680 x 1050 x 60 Hz
Bits/Pixel    32
Speicheradresse    0xFA000000-0xFCFFFFFF
Speicheradresse    0xD0000000-0xDFFFFFFF
Speicheradresse    0xFB000000-0xFBFFFFFF
IRQ-Kanal    IRQ 16
E/A-Port    0x000003B0-0x000003DF
E/A-Port    0x000003C0-0x000003DF
Speicheradresse    0xA0000-0xBFFFF
Treiber    g:\windows\system32\drivers\nv4_mini.sys (6.14.10.9147, 3,78 MB (3.958.496 Bytes), 12.08.2006 06:42)

Here are the three dump-Files I have:

==================================================
Dump File         : Mini080111-01.dmp
Crash Time        : 01.08.2011 07:10:46
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xb0bd1d34
Parameter 2       : 0x00000001
Parameter 3       : 0xbf802f5a
Parameter 4       : 0x00000000
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+2f5a
File Description  : Mehrbenutzer-Win32-Treiber
Product Name      : Betriebssystem Microsoft® Windows®
Company           : Microsoft Corporation
File Version      : 5.1.2600.6119 (xpsp_sp3_gdr.110602-1657)
Processor         : 32-bit
Crash Address     : win32k.sys+2f5a
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : G:\WINDOWS\Minidump\Mini080111-01.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90.112
==================================================

==================================================
Dump File         : Mini073111-02.dmp
Crash Time        : 31.07.2011 08:16:00
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xf8000003
Parameter 2       : 0x00000001
Parameter 3       : 0x804f8cd6
Parameter 4       : 0x00000000
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+24b3
File Description  : Mehrbenutzer-Win32-Treiber
Product Name      : Betriebssystem Microsoft® Windows®
Company           : Microsoft Corporation
File Version      : 5.1.2600.6119 (xpsp_sp3_gdr.110602-1657)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+21cd6
Stack Address 1   : win32k.sys+24b3
Stack Address 2   : win32k.sys+2f68
Stack Address 3   : win32k.sys+3763
Computer Name     :
Full Path         : G:\WINDOWS\Minidump\Mini073111-02.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90.112
==================================================

==================================================
Dump File         : Mini073111-01.dmp
Crash Time        : 31.07.2011 08:11:56
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x10000050
Parameter 1       : 0xa5e4d820
Parameter 2       : 0x00000001
Parameter 3       : 0x8055e695
Parameter 4       : 0x00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+87695
File Description  : NT-Kernel und -System
Product Name      : Betriebssystem Microsoft® Windows®
Company           : Microsoft Corporation
File Version      : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+87695
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : G:\WINDOWS\Minidump\Mini073111-01.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90.112
==================================================

Hope someone can help nailing down the problem.

I have uploaded them to my Skydrive if you need them too.

Let me know if you need anything else to get this resolved.

BTW: if I remember correctly first issues started with the installation and download of the Service Pack 3, which resulted into the now system crashes and reboots.

Thanks for any help you can provide

Ondrej
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Answer
Answer
Hi all, thanks for your help and comments.

As mentioned before I gave buying a new graphics card a try and since then I have no issue with that. No unexpexted reboots anymore. But now I have issues with the sound driver ... but that's a Problem of the driver I suppose, not MSWinXP :-)

y2kim, I'll download the files you mentioned, just as in case.

Again, thanks for the help and hints.

VBR,

Ondrej

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Last updated May 6, 2021 Views 4,181 Applies to: