trying to switch from safe mode to normal in windows XP using msconfig but won't allow because it says I need to log in as administrator. I AM logged on as administrator.

trying to switch from safe mode to normal in windows XP using msconfig but won't allow because it says I need to log in as administrator. I AM logged

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi,
 
1. What happens when you boot to normal mode?

2. What is the complete error message?

3. What is the exact issue that you are facing?

4. Have you made any changes to the computer prior to the issue?
 
5. Which is the antivirus program installed on the computer?
 
 
Method 1:
Check to see if the computer not directly booting into Safe Mode and set as normal mode.
 

 
Step 1: To configure Windows XP to start normally.



a. Click Start, and then click Run.

b. Type msconfig, and then click OK. The System Configuration Utility dialog box is displayed.

c. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.

Step 2: Check to see if the computer not directly booting into Safe Mode.


a. Click the Boot tab. Make sure “Safe Boot” is not checked. If it is checked, then click on it to uncheck the option.

b. When you are prompted, click Restart to restart the computer.
 
Method 2: Disable antivirus software if installed any and check.

Warning:
Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

 

 
 
Method 2:

Try booting into Last Known Good Configuration boot state and check if that helps you.
Last Known Good Configuration: This option starts Windows by using the previous good configuration.
Refer this link to do the same:
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222
 
Hope this helps.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

No matter how the Support Engineer ideas work out, this is risky behavior.

There is certain malicious software that if you use msconfig to enable Safe Mode, you will never boot again into any mode (because the malicious software thinks you are trying to find and remove it).

You can fix it, but unless you are planning on running in Safe Mode alot, I would get into Safe Mode from the F8 Advanced Boot Options Menu.

Since the Microsoft Answers forum implementation does not prompt for any kind of system information when a new question is asked, we know absolutely nothing about your system.  Not knowing fundamental information about a problem prolongs the frustration and agony of resolving these issues.

Thank you MS Answers, for making the resolution of simple problems as frustrating and time consuming as possible.

Please provide additional information about your system as best you can:

What is your system make and model?

What is your XP Version and Service Pack?

Describe your current antivirus and anti malware situation:  McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.

Does the afflicted system have a working CD/DVD drive (internal or external)?

Do you have a genuine bootable XP installation CD that is the same Service Pack as your installed Service Pack (this is not the same as any Recovery CDs that came with your system)?

If the system used to work properly, what do you think might have changed since the last time it did work properly?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

No matter how the Support Engineer ideas work out, this is risky behavior.

There is certain malicious software that if you use msconfig to enable Safe Mode, you will never boot again into any mode (because the malicious software thinks you are trying to find and remove it).

You can fix it, but unless you are planning on running in Safe Mode alot, I would get into Safe Mode from the F8 Advanced Boot Options Menu.

Since the Microsoft Answers forum implementation does not prompt for any kind of system information when a new question is asked, we know absolutely nothing about your system.  Not knowing fundamental information about a problem prolongs the frustration and agony of resolving these issues.

Thank you MS Answers, for making the resolution of simple problems as frustrating and time consuming as possible.

Please provide additional information about your system as best you can:

What is your system make and model?

What is your XP Version and Service Pack?

Describe your current antivirus and anti malware situation:  McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.

Does the afflicted system have a working CD/DVD drive (internal or external)?

Do you have a genuine bootable XP installation CD that is the same Service Pack as your installed Service Pack (this is not the same as any Recovery CDs that came with your system)?

If the system used to work properly, what do you think might have changed since the last time it did work properly?


I am using XP 2002 service pack 3.

I have Norton suite thru comcast.

No bootable CD

I recently got Paretologic Regpro.

Error message "failed to launch ieframe.dll"

when opening web browser

Tried to do system restore but only 1 restore point is available and that was post safe mode.

I can't understand how it allowed me to go into safe mode but won't let me go back to normal mode.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Is this the message you see:

 

"An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes"

 

If so, I'll wager you have an HP printer since there is an HP PML driver that produces this nuissance effect. It is only a nuissance, and you should still be able to make your msconfig changes, and they should stick. However, if it's really bugging you, you may want to look at this:

 

http://www.pchell.com/support/msconfig_access_denied_error.shtml

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If Daavee is not right, then I suspect that Norton is preventing you from making these adjustments.  Norton is protecting your system.

If you made the change to go into Safe Mode in msconfig and then you can't get back, you can edit your c:\boot.ini file and remove the /safeboot:minimal switch.

Look for a line like this:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /safeboot:minimal

and make it look like this:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

You can get their by right clicking My Computer, Properties, Advanced, Startup and Recovery, Settings, Edit (this opens Notepad on your boot.ini file), make the adjustment to remove the /safeboot:minimal parameter, File, Save.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Is this the message you see:

 

"An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes"

 

If so, I'll wager you have an HP printer since there is an HP PML driver that produces this nuissance effect. It is only a nuissance, and you should still be able to make your msconfig changes, and they should stick. However, if it's really bugging you, you may want to look at this:

 

http://www.pchell.com/support/msconfig_access_denied_error.shtml


no printer involved but thanks anyway.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Is this the message you see:

 

"An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes"

 

If so, I'll wager you have an HP printer since there is an HP PML driver that produces this nuissance effect. It is only a nuissance, and you should still be able to make your msconfig changes, and they should stick. However, if it's really bugging you, you may want to look at this:

 

http://www.pchell.com/support/msconfig_access_denied_error.shtml


no printer involved but thanks anyway.

Still, you really need to give us the COMPLETE message. That driver might still be involved.

Otherwise, is Norton involved? If so, check out ElderL's suggestion.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It already says that ... thanks for the help  tho.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

That is the message.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Norton was disabled.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated March 26, 2018 Views 830 Applies to: