System error, source DCOM, event 1005

When going to administrative tools>event viewer>system there are a lot of system errors with source DCOM, event 1005.  When I click on it I get this message: 

DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service MDM with arguments "" in order to run the server:

{0C0A3666-30C9-11D0-8F20-00805F2CD064}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

 

When I click on the above hyperlink I get:

Details
Product: Windows Operating System
ID: 10005
Source: DCOM
Version: 5.2
Symbolic Name: EVENT_RPCSS_START_SERVICE_FAILURE
Message: DCOM got error "%%%1" attempting to start the service %2 with arguments "%3" in order to run the server:
%4
   
Explanation

The Component Object Model (COM) infrastructure could not start the named Windows NT service.

   
User Action

Review the Windows error code displayed in the message. If the error indicates that the system is out of memory, save your work, close other programs, and then try to start the service again. Alternatively, increase the amount of RAM installed on the computer.

If the message displays a system, server, or configuration error, contact your service support vendor.

To determine the service vendor

  1. Using Regedit, navigate to the following registry value
    HKLM\System\CurrentControlSet\Services\Service Name
    The service name is the information displayed in the message.
  2. In the right pane, double-click ImagePath.
    The Edit String dialog box is displayed. Leave this dialog box open. If Svchost.exe is displayed in theValue data box, then under the service name, navigate to the Parameters folder and then double-click ServiceDll.
  3. Click Start, and then click My Computer.
  4. Using the information displayed in the Value data box of theEdit String dialog box, navigate to the program.
  5. Right-click the program name, and then click Properties.
    The Properties dialog box for the program is displayed.
  6. To determine who the vendor is for this service, refer to the Version tab.
    You can also find the path to the executable file in this tool.
   
   
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_RPCSS_START_SERVICE_FAILURE
Message: DCOM got error "%%%1" attempting to start the service %2 with arguments "%3" in order to run the server:
%4
   
Explanation

The Component Object Model (COM) infrastructure could not start the named Windows NT service.

   
User Action

Review the Windows error code displayed in the message. If the error indicates that the system is out of memory, save your work, close other programs, and then try to start the service again. Alternatively, increase the amount of RAM installed on the computer.

If the message displays a system, server, or configuration error, contact your service support vendor.

To determine the service vendor

  1. Using Regedit, navigate to the following registry value
    HKLM\System\CurrentControlSet\Services\Service Name
    The service name is the information displayed in the message.
  2. In the right pane, double-click ImagePath.
    The Edit String dialog box is displayed. Leave this dialog box open. If Svchost.exe is displayed in theValue data box, then under the service name, navigate to the Parameters folder and then double-click ServiceDll.
  3. Click Start, and then click My Computer.
  4. Using the information displayed in the Value data box of theEdit String dialog box, navigate to the program.
  5. Right-click the program name, and then click Properties.
    The Properties dialog box for the program is displayed.
  6. To determine who the vendor is for this service, refer to the Version tab.
    You can also find the path to the executable file in this tool.

 
Currently there are no Microsoft Knowledge Base articles available for this specific error or event message. For information about other support options you can use to find answers online, seehttp://support.microsoft.com/default.aspx.

 

 

 

This happens on a reboot too so what do i do?

 

Question Info


Last updated August 6, 2019 Views 10,646 Applies to:

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PRB: Access Denied When You Try to Start DCOM Server
http://support.microsoft.com/kb/290398

Can you Run a RAM test and also run this command:

sfc /scannow

Any changes recently in Hardware/Software/Updates?

 

 


nass -- http://www.nasstec.co.uk

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As I am writing this reply I was running sfc /scannow.  It had please wait while windows verifies..... and then it disappeared.  Where do I view the results?

Where do i go to and what do i enter to do the ram test?

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I had run chkdsk /r and that did not produce anything abnormal.

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mozilla just did an update.

windows did an update last week

mcafee did an update yesterday

I downloaded and installed 7-zip today

These windows system errors, source DCOM, event 10005 occur very frequently approximately 20 per day

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Can you please send me your hijackthis!

Download Hijackthis and rename:

http://www.trendmicro.com/ftp/products/hijackthis/HijackThis.exe

My email address to_you_ross(at)yahoo.co.uk

( _ ) = Underscore


nass -- http://www.nasstec.co.uk

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I have checked for malware using the following software and by these software checks there is no malware on my computer:

mcafee antivirus plus

pc pitstop pcmatic

glary utilities

spybot

for mcafee i have an active subscription

for pc pitstop it checks both high and low level threats.  I use search everything and make sure that I have deleted all low level threats by eliminating all cookies

for spybot I update weekly and run their scan weekly

what do i check for having eliminated malware as a possible cause for these frequent system errors with source DCOM, event 1005?

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what is the name of the ram test?

where do I find the ram test?

I use pcpitstop pcmatic and it test all the parameters of my computer and i did not see a problem there but did not specifically look for a ram check.

without malware what is the next step?

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this is the result of trend micro hijackthis v 2.0.2.  It did a system scan and created a logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:02:04 PM, on 7/22/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AOL 9.5\waol.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\AOL 9.5\shellmon.exe
C:\Program Files\Common Files\AOL\1270149381\ee\aolsoftware.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\javaw.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe
C:\Documents and Settings\a\Application Data\Sun\Java\Deployment\cache\6.0\38\4a158b26-49060762-n\IeEmbed.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070517
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070517
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20100518000755.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~2\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
O16 - DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} (Diagnostics ActiveX WebControl) -http://support.microsoft.com/mats/DiagWebControl.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5865/mcfscan.cab
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8142 bytes

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Try to start the system in a clean state and see if the error will stop poping up when you disable a service or an application from starting up!

How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

Note: It is not allowed to post or analyse Hijackthis here, please send your Log to one of many forums on the Internet, my Invitation for you now is out of the question and I will not have your log to analyse.

I will still other ways until we find a solution!

 


nass -- http://www.nasstec.co.uk

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for my dell computer I can press f12 during a boot and it will then run dell diagnositcs.  i ran these and everything passed.  On the hyperlink page that you posted it had "To run Windows Memory Diagnostic, you must reboot your computer with the disk or CD-ROM on which you installed Windows Memory Diagnostic in the drive."  My computer came from dell with preinstalled windows xp.  They did not provide a CD-rom to reinstall the operating system.  Does that preclude me from running the test?  Have I already run an equivalent test with the dell diagnostics with F12 upon reboot and spending the hours going through all their tests?

 

What happens when you start a system from a clean state?  What do I do when in the clean state?  Do I then use the computer with only some programs functioning and check for errors?  Not knowing which programs may or may not function?

Will this eliminate all restore points or did I misunderstand the info  :"

Step 4: Optional step to disable features

If the clean boot fixed the error, you do not have to perform this step.

Important If your problem is not fixed and you do have to follow this step, it permanently removes all restore points from your computer. The System Restore feature uses restore points to restore your computer to an earlier state. If you remove the restore points, you can no longer restore Windows to an earlier state.

 

I saw the analyze and the forum option but did not send it and posted it here.  I did not know that I was only supposed to send it to you directly.  With 4 software programs not finding any malware i think I'm ok there.  Let me know what to do to solve this DCOM error.  There are many in the event viewer and they occur approximately 20 x per day. 

If I make changes please let me know any pitfalls so I'll know how to make the appropriate alterations.

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