My laptop freezes when i plug in any usb device. However, the usb ports will charge my mobile phone.
Any usb device i plug into my laptop freezes the laptop. All usb devices work just fine on other PC's. I have a Packard Bell Argo C2. I have tried un-installing the usb drivers, switching off and re-installing. But no joy. The ports will charge my mobile
phone even though the computer freezes.
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Method 2: Place your computer in clean boot state to check if the issue is caused by any third party software.
Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.
Here’s an article you may refer to, for steps with reference to the same.