exception processing message c00000a3 parameters 75b6bf7c 4 75b6bf7c 75b6bfc

when i click my mouse on a page it freezes, and this message above comes up ,ive tried the prog fixit and not resolved,cannot understand,any help to correct pls.thx
 

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Last updated October 3, 2019 Views 4,890 Applies to:
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Hi williamwalsh,
 
Try the methods listed in order.
 
Method 1: Here’s a post which addresses similar issue. Refer the suggestions provided by “wolfrequiem” on “Tuesday, January 19, 2010 8:41 AM” which has helped some users to fix the issue.

Exception processing message c0000013 parameters 75b6bf7c 4 75b6bf7c

Method 2: Perform a hardware clean boot to determine if any hardware is causing this problem. 

a. Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager.
b. Right Click on Sound Card, Video Adapter, and Network Adapter one by one and click disable.
c. Reboot the computer. If the problem is fixed then you can enable the hardware devices one by one to find the exact device that caused the problem.

After you found the device that is causing the problem, installing the device’s latest driver should fix it unless it’s a hardware issue.

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