Error Signature__szappname:winword.exe szappver:11.0.8328.0__Microsoft Office freezes as wel as internet. PC slow____Also get on the left bottom of Web page Error on page even if the website is working.

Del inspiron 1100, Xp prof.

Installed new a in one printer, Trendnet USB adapter.and downoad Kaspersky Internet Security Trial.


Question Info

Last updated March 26, 2018 Views 554 Applies to:

Hi Xander2010,

·        Are you facing these issues after installing printer, USB adapter andKaspersky Internet Security software?

·        Which browser you are using?

If you have Internet Explorer installed, you may run the “Fix it” tool from this link & check if the issue persists.

Internet Explorer does not start or stops responding

If it doesn’t help, follow the manual steps from the above link.

For slow performance of the computer, you may follow these methods and check if it helps.

Method 1

You may follow this link and check if the computer works fines.

Restore Your Computer's Performance with Windows XP

Method 2

You may also configure the computer in clean boot state and check if the issue persists. It will start Windows XP by using a minimal set of drivers and startup programs and helps to eliminate software conflicts.

The following link has steps showing how to perform clean boot:
Note: Please ensure that the computer is set to start as usual by following the section ‘Steps to configure Windows to use a Normal startup state’ from the article: How to configure Windows XP to start in a "clean boot" state:

For Microsoft office issue, you may post your question in Microsoft Office community  & get assistance from the support professionals.

Hope the information helps. Please post back and let us know.

Debleena S
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

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