Error message from American Megatrends on our computer

Hi my kids were given a Tiny Computer from their grandad about 2 yrs ago and this was working great until my son tried to boot up and we now get a message from American Megratrends which appears on a black screen and goes like this:-

Press DEL to run setup
Press F8 for BBS POPUP

512MB ok (32MB shared memory size used) DDR1 : 400MHR)

Auto detecting Pri Master   IDE Hard Disk
Auto detecting Pri Slave     IDE Hard Disk
Auto detecting Sec Master CD/DVD ROM

Pri Slave FUGITSU MPD3130AT DD-04-44
                 Ultra DMA Mode4, S.M.A.R.T capable and status ok

Sec Master Toshiba DVD-ROM SD.M1212 1R14
                      Ultra DMA Mode 2

Primary Master Hard Disk Error

Press F1 to resume

Does this mean the comp needs a new hard drive? or is there something i can do to get rid of this message?

Hope you can help
 

Question Info


Last updated June 7, 2019 Views 8,627 Applies to:
Answer
Answer

I think you could be seeing messages generated by Ransomware. This is a version of malware intent on getting victims to pay for removing the problem.

 

Download and install Malwarebytes (freeware version for home users only), update definitions and run in safe mode. Disable other security software whilst you are doing scans.

http://www.malwarebytes.org/

 

Download and run SuperAntiSpyware (Free Edition)

http://www.superantispyware.com/download.html

 

After pressing resume you need to boot to safe mode with networking. You will find detailed instructions in the next link.

http://www.myantispyware.com/2011/02/21/how-to-remove-internet-security-essentials-virus/

 

Note the link relates to a different malware to what you have so you need only to use the bits relevant to your problem. These are specifically about safe mode with networking and possibly the bit about removing a proxy server.

 

Gerry
Stourport-on-Severn, Worcestershire, England
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