XP Pro~ Not connecting to the internet and attempting to install Windows 8, CD drive isn't working with 32 or 64 disks.

I have Windows XP Professional as an operating system. 

The computer used to be hooked up to our office network. My wife brought her computer home and to my understanding since the computer wasn't hooked up to that network for several months, there is a security issue that will not allow it to connect to the internet. It connect to the router but will not allow us to access the internet.

The computer sat for several months as it was useless not being able to connect to the internet.

We purchased Windows 8 as a solution to overcome this issue as we are not computer people.

The disk drive we are attempting to use is a Sony CDRW drive. It works fine with any disk in there BUT NOT the 32 or 64 bit disks.

The disk just goes in and nothing else, I can load it, can't explore it, nothing. Its like nothing is in there.

Any help would be huge, 1) either get connected back or 2) Get the install to work.

I wanted to do a 100% erase from boot, but I don't know and am confused about ISO/ ZIP bootdisk stuff with no internet connect.


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Answer
Answer

Hi Chris_556,

 

I would suggest you to refer to the help article and check if it helps.

 

Wired and wireless network problems

http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-xp&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

For you reference:

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

http://support.microsoft.com/kb/314060

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

http://support.microsoft.com/kb/322756/

 

Hope it helps.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Regards,
Anil

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Last updated March 26, 2018 Views 2,347 Applies to: