Windows XP, outlook express, socket error 11004, error number 0x800CCC0D.

Windows XP, outlook express, socket error 11004, error number 0x800CCC0D.  All server, connection, and advanced properties are set correctly.  I seems like Outlook Express has stopped working--It will not retrive any mail from any account anymore.  XP is installed on my desk top computer.-- Maybe(??) when I tried to send an email to a link  email address from my (Vista) laptop and Microsoft Mail (or something like that intercepted it and asked me to set up a new mail account and I canceled)? After that I can't use Outlook Express. The laptop and the desk top use the same internet access at Comcast.    I contacted Comcast and the tech at comcast says "all settings are correct---call Microsoft".  
 

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Last updated March 27, 2019 Views 9,157 Applies to:
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Answer

If the following does not help, please post the error message in its entirety. You can left click on it to highlight and then right click to copy and then paste it into this thread.

Change the SMTP port to 587 and make sure: My Server Requires Authentication is checked.

How do I set up/configure Outlook Express, Windows Mail & Windows Live Mail for Comcast email?
http://www.comcast.com/customers/faq/FaqDetails.ashx?Id=2288


Bruce Hagen ~ MS-MVP [Mail]
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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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