Window was unable to finad a certificate to log you on to the network

How do I solve this problem?  I am trying to sign on to an existing internet connection from my XP.  This is the first time I have tried to attach to this internet connection from this laptop.  It is a secure network but I was never asked for the ID info.  All I get is "Validating Identity"

What's the fix?  I have no trouble signing on to other networks.

Question Info

Last updated May 18, 2019 Views 221,801 Applies to:
Hi Myron Biggar,

Try the following:

First, click on the wireless icon in your taskbar and under Related Tasks, choose Change advanced settings.


Now click on the Wireless Networks tab and select the network in the list at the bottom. Click on Properties once you select the wireless network that is having problems.


Click on the Authentication tab and now uncheck the Enable IEEE 802.1x authentication for this network box. If the box was checked, then that was why you were getting the “unable to find a certificate to log you on to the network” message because Windows is looking for one, but your wireless router is not setup for certificate security.

Hope this helps!
Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think

20 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.