trying to connect ot home wireless network get message: "Windows unable to find a certificate to log you onto the network" using Windows XP Home Edition

trying to connect ot home wireless network get message: "Windows unable to find a certificate to log you onto the network" using Windows XP Home Edition

 

We have other Windows based products - PC, laptop, Xbox that all can connect to the home Asus router. We have been able to connect to the router, but not access the internet. Instead of Automatic or Connect status on the Wireless Connection there is a Validating Identity message and not connection to the internet

 

Windows XP with Internet 6.0

 

Question Info


Last updated February 18, 2019 Views 5,052 Applies to:
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Answer

​Hi,

Thank you for posting the query in Microsoft community!

Did you make any changes on the computer prior to the issue?

I can imagine the inconvenience you have experienced. I will definitely help you in fixing the issue.


Follow these steps and check if it fixes the problem:

a. Click on the wireless icon in your taskbar and under Related Tasks, choose Change advanced settings.
b. Now click on the Wireless Networks tab and select the network in the list at the bottom. Click on Properties once you select the wireless network that is having problems.
c. Click on the Authentication tab and now uncheck the Enable IEEE 802.1x authentication for this network box.


If the issue persists, please do not hesitate to let us know. It is our pleasure to be of assistance.

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