outlook express 6 causing computer to freeze

when i click on a link or photo on email that need to be redirected to internet explorer it locks up my computer, it will just be frozen until i manually hold down the off button. how do i fix this problem.

thank you,

becky

 

Question Info


Last updated March 26, 2018 Views 5,003 Applies to:

Is this the same issue as your first post? There are a variety of possibilities.

**********************

Hyperlinks do not work in Outlook Express or in Word (Revised 29 Apr-09)
http://support.microsoft.com/kb/823301

Hyperlinks do not work in Outlook Express after you upgrade to IE7 [and/or IE8] (Revised 29 Apr-09)
http://support.microsoft.com/kb/929867

If still no joy:

Courtesy of MVP Frank Saunders. [RIP]

If nothing happens when you click a link:
Open Windows Explorer, or the Control Panel.
Go to Tools | Folder Options | File Types.
Scroll down to [NONE] URL:HyperText Transfer Protocol (NOTURL:Internet Shortcut) and select it.
Click Edit or Advanced, depending on your Windows version.
Select 'open'.
Click Edit.

"Application used to perform this action" should read:

"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome (Check the path to
iexplore.exe to make sure that is correct and use the double quotes.)

DDE should be checked and in the boxes below it you should have:

#1:
"%1",,-1,0,,,,
#2
IExplore
#3 (blank)

#4
WWW_OpenURL

URL:HyperText Transfer Protocol with Privacy should be the same.

If all the above is correct, uncheck: Use DDE. 

*********************************

Control Panel | Add/Remove Programs | Set Program Access and Defaults | Custom + Down Arrow | Select the radio button for Outlook Express.

Make OE the default e-mail client:
http://www.oehelp.com/oedef.aspx

For links in e-mail:
http://www.oehelp.com/oelnk.aspx

And:
http://support.microsoft.com/?kbid=306098

*********************************

Control Panel | Add/Remove Programs | Set Program Access and Defaults | Custom + Down Arrow | Choose a default Web browser. Select the radio button for Internet Explorer. 

********************************

You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it.

Note: Do not use the word Main in the name of the new identity.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

An Outlook Express basic repair kit:
http://www.microsoft.com/windows/IE/community/columns/oerepair.mspx#EHH 

*********************************

Download and run the free versions of these two programs.

Malwarebytes Anti-Malware
http://malwarebytes.org/

SpywareBlaster
http://download.cnet.com/SpywareBlaster/3000-8022_4-10196637.html


Bruce Hagen ~ MS-MVP [Mail]
===== ===== ===== ===== ===== ===== ===== ===== ===== =====
☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Go to Control Panel | Default Programs and set IE as default.  If that doesn't work, then seewww.oehelp.com/ielnk.aspx

If that doesn't help and your other problem persists, in OE go to File | Identities and set up a new Identity. And seewww.oehelp.com/OETips.aspx#3  Then see if things work okay and if so, then you can import your messages from the older Identity.
 
steve
 
"becky77022" wrote in message news:75fb3e15-0934-4fb9-888b-3d82d6c7ae10...

when i click on a link or photo on email that need to be redirected to internet explorer it locks up my computer, it will just be frozen until i manually hold down the off button. how do i fix this problem.

thank you,

becky

Steve Cochran, Ph.D.
MS-MVP 1998 - 2014
Outlook Express \ Windows Mail
http://www.oehelp.com

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.