No internet access after XP Repair Install

Hi,

After 3 years of problem-free wireless connection via Linksys WUSB54GC & Netgear MR814v2 Router to Comcast ISP, I’ve recently recovered from Blue Screen/Virus/Trojan issues requiring Windows XP Repair Install on Desktop PC, but now have zero internet access.  Internet via Linksys/Netgear/Comcast using other household Laptop and Netbook machines continues unchanged. 

Desktop Linksys icon displays “Scanning”, Link Information shows “Cannot associate with Access Point” showing no contact with Netgear Router.

Netgear and Comcast lights show normal connection, and both return to this after reset.

Windows XP Network Connections shows “Not Connected” but View Available Wireless Networks produces blank display instead of normal half dozen or so (six display plus 'Excellent' signal strength on Laptop being used to submit this post).  Have tried every XP Control Panel Network Connection & Internet Option setting I can find, including trying to set up new connection, but unable to either display available networks or get Repair or Connect to function or suggest action to take.

I’m guessing that Linksys and Netgear are not talking to each other on the Desktop because of some Windows setting, but have found no help on forums or elsewhere. 

Not sure what to do next.  Any ideas?

Mike

 

Question Info


Last updated March 26, 2018 Views 3,994 Applies to:
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Answer
Hi Mary,
My problem turned out to be corrupt Linksys drivers, presumably corrupted during blue screen disaster.  Although I still had original software install CD for Linksys, it kept failing during reload attempts with error messages that original drivers had not been deinstalled.  I subsequently discovered that Linksys 'remove program' software does not do 100% removal.  After much research of other forums, I found a help site which detailed manual deletion of individual corrupted Linksys driver modules, after which I was able to successfully reinstall Linksys from original CD and my web connection immediately worked.  It has been problem free since then.

After my blue screen experience, during which I was very concerned I could potentially lose all my data files, I bought a 1 TB standalone backup hard drive for $99 and copied my entire C drives (programs, data, the lot) from desktop + laptop + wife's netbook onto it, and now plan to regularly dump data file copies to it.

Good luck with getting your problem resolved.
Mike

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