Error: "It is not possible to disable the connection at this time. This connection maybe using one or more protocols that do not support Plug and play, or it may have been initiated by another user or the system account"

Original title: unable disable my lan connection

Remember - This is a public forum so never post private information such as email or phone numbers!

Ideas:

  • when i am disabling my lan connection it is showing following message.

    It is not possible to disable the connection at this time. This connection maybe using one or more protocols that do not support Plug and play, or it may have been initiated by another user or the system account.

    plz reply soon

    Programs you are having problems with
  • Error messages
  • Recent changes you made to your computer
  • What you have already tried to fix the problem
Answer
Answer

Hi MVTDA,

You may try the following methods and check if it helps:

Method 1:

a. Click Start and select Run, type cmd and click OK.

b. Type net stop cryptsvc and press the Enter key.

c. Type ren %systemroot%\System32\Catroot2 oldcatroot2 and press the Enter key.

d. Restart the computer.

e. Open again command prompt and Type net start cryptsvc and press the Enter key.

 

Method 2:

If the same issue still persists then you may try to uninstall the network drivers and check.

a. Click on start button. Select Run and type devmgmt.msc and then press OK.

b. Select the Network Adapter and right click on it.

c. Now select properties.

d. In the properties window, under Driver tab, click on Uninstall button.

e. After uninstalling the drivers restart the computer.

Hope this information is helpful.

 

Praseetha K
Microsoft Answers Support Engineer
Visit our 
Microsoft Answers Feedback Forum  and let us know what you think.


If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

16 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated March 22, 2021 Views 24,474 Applies to: