rii mini wireless keyboard windows xp wont install usb 2.4 ghz reciever

i bought a new rii mini wireless keyboard it came with a 2.4 ghz dongle reciever and windows xp wont install the reciever, it is meant to grab it as an hid device but it dosnt? what can i do or where can i get a driver that will work?   *** Email address is removed for privacy ***

Answer
Answer

Hi,

1. Did you check the device manager and see what error the device shows?
2. Did you try in a different USB port?

Refer the steps from these articles:
Why doesn't my computer detect my new USB device when I'm running Windows XP or Windows Server 2003?
http://support.microsoft.com/kb/314634
Advanced troubleshooting tips for general USB problems in Windows XP

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

 
 

Question Info


Last updated June 3, 2020 Views 5,014 Applies to: