Printer driver software does not pass windows logo test program...

My printer driver doesn't pass the windows logo test software...so it doesn't install correctly. I ran various diagnostics tests from Microsoft and from dell, but i still can't get it to work. What do i have to do for the software to pass the windows log program??? Thank you
Download the latest drivers for XP from the printer mftr.'s website for that specific model printer. Since you didn't say what it is, I can't be more specific.
MS-MVP - Elephant Boy Computers - Don't Panic!
Elephant Boy Computers - Don't Panic!

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I attempted the driver download form HP for the Hewlett Packard Photosmart P1000 color printer.  It nearly completes but then shows that the driver does not pass the Mocrosoft Logo test and the download is aborted.

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Windows system is XP. 

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Last updated November 15, 2023 Views 852 Applies to: