Microsoft wireless keyboard 3000 v2.0

@ key is typing " when using shift @ key. The only way to get @ is to press shift " keys. The CD was not supplied with English UK version neither can I find software on the microsoft wewbsite for English UK. Is there a solution to rectify this problem? Can anyone please assist.
Question Info

Last updated July 1, 2018 Views 752 Applies to:

Hi barryhowe,


1.     When was the last time the keyboard was working fine?

2.     Do you face similar issue with any other keys on the keyboard?

3.     Why do you need the CD in English UK version?


Refer the Microsoft article below and try the steps mentioned, check if it helps.

Troubleshoot response failures in wireless keyboard or

For addition support please contact Microsoft hardware support.



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