IEEE 1394 performance issue Windows XP SP3 Adobe Premiere 6.0

I'm trying to capture video using Adobe Premiere 6.0.  When I had Win2K installed it worked fine.  I upgraded to Windows XP SP3 and Premiere stopped working correctly.  Did a clean install of Matrox RT2500 - this is the capture/video card I purchased with the Adobe Premiere kit - according to instructions, as well as Premiere - including update to 6.01.  Now when I connect my Sony DCRTRV520 camcorder via IEEE1394 firewire and try to capture video from Hi8 I've recorded, it will only record a few frames and then stops.  Matrox video tools say the IEEE 1394 device has stopped working.  Premiere's capture options indicate the camcorder is not recognized.

I found a forum which indicated that the issue was with XP sp3 drivers for the Texas Instrument OHCI 1394 device - indicating that sp2 and sp3 downgraded the performance of the 1394 device to a speed of S100.  I found a knowledge base article saying MS was aware of the issue and finally got that download to work (KB885222)

http://download.microsoft.com/download/9/0/6/906f2f67-39c4-48bc-8558-86833d4cbc16/WindowsXP-KB885222-v2-x86-ENU.exe

it won't actually install on the PC as I'm running SP3 not SP2.  This is really frustrating since the entire system worked great in windows 2000. Even worse since I have a lot of old video - not stored on DVD or made into movies which I was hoping to work on for presents for family members this Christmas.

Anyone know of another download - hotfix - or the like which will fix this issue?


Answer
Answer

Hi John,

 

Thank you for posting in Microsoft Community Forums. I would suggest you to post this question in this forum for better assistance.

http://social.technet.microsoft.com/Forums/en-us/category/windowsxpitpro

 

 

Regards,
Anil

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Last updated November 20, 2018 Views 333 Applies to: