Graphics driver not compatible with XP update

My ATI Radeon HD 4600 graphics driver stopped working when I updated my Windows XP.  I updated my driver and now it is telling me it is not compatible with the updated version of XP.  How do I fix this?

Question Info

Last updated August 1, 2019 Views 27 Applies to:

Hi Peter,


Thank you for contacting Microsoft Community Forums.


Based on the description, it appears that you are getting an error message "driver stopped working" after installing the driver updates. I will definitely help you in fixing this issue.


1) What is the exact/complete error message you are receiving?


I would suggest you to follow the steps from the AMD support link and check if it helps.

How to troubleshoot “Display driver stopped responding and has recovered”, ATIKMDAG.sys type errors


I hope it helps. If you have any issues regarding Windows in future please let us know. We will be happy to help you.

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