Windows Explorer slow to open My Computer

Using Windows XP Sp3,
When I open My Computer folder it takes 20-30 seconds time to browse it's files.
Please help me to find a solution.

Thank you.

Hi,

Thank you for posting the query in Microsoft community!
It seems that you are facing issue with Windows explorer on the computer.

1. Do you receive any error message on the computer?
2. Which anti-virus software is installed on the computer?

Method 1:
Run the fix it and check.
Diagnose and repair Windows File and Folder Problems automatically
http://support.microsoft.com/mats/windows_file_and_folder_diag/

Method 2:
Step 1: Check if the issue occur in safe mode:
Start your computer in safe mode

http://support.microsoft.com/kb/315222

Step 2: If the issue doesn't occur in safe mode then you may perform a clean boot and check.

Follow the steps in the link below to set the computer to ‘Clean boot’ state.

How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

Note: When the troubleshooting is over do not forget to reset the computer to normal startup. Follow the step 3 in the above article.


Method 3:
Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. You can refer the link:

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
http://support.microsoft.com/kb/310747

Refer:
System File Checker (sfc)
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true



Method 4:
You may run a Microsoft safety scanner to make sure computer is free from virus infection:
http://www.microsoft.com/security/scanner/en-us/default.aspx
Disclaimer:
If you run the virus scan the program that is infected with virus will get deleted. So yo
u have to reinstall the program. Also if the files and folders are affected with virus then they might even get deleted


Refer to the links:
http://windows.microsoft.com/en-US/windows-xp/help/setup/maintenance-improve-performance

 
For any further Windows related assistance, feel free to contact us and we will be happy to help.

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Question Info


Last updated August 22, 2020 Views 6,924 Applies to: