I run Win XP Pro (SP3) on a Dell Inspiron 530. Auto Updates on, so should be up to date with all patches.
Recently I noticed a problem where any "initial" file access is extraordinarily slow in many different applications. For example Adobe Photoshop CS5 and Thunderbird - but basically everything.
For example when I open a file off my C drive, it sometimes sits there for 30 seconds or more thinking about it before it does anything - even tiny files of 20 or 30 Kb. It does not seem to be any particular file type. This happens with images, PDF Files,
Word Docx files - anything.
It is also slow when I save a file, or attach it to an email.
Sometimes though, if I open (or save, or attach) a subsequent file from the same location (directory) it is quick.
I don't know if it is related, but it also takes a long time to see thumbnails WITHIN DIALOGUE BOXES - so may also be related to the same problem.
I have looked around in all the forums but could see no answers. I have deleted ALL my mapped network drives, jus in case that was the problem.
I have run latest Spybot, SuperAntiSpyware, Nod32 and Advanced System Care and none report any malware. I would really appreciate some help.
I can't remember when the problem started. A few weeks ago I had to physically move the PC so I set up a wireless dongle to access my home network. It is now back to being attached via ethernet. I can't rule out other changes, but that is the only one
that comes to mind.
I tried a clean boot. The "Guided" version wouldn't download so I made the changes as described using MSConfig. It did give me a message saying some of the changes couldn't be completed as I am not an Administrator (I am), but it seemed to do it anyway.
PS5 and TBird started as normal, but the slow file access was the same. Not sure where that leaves me (except very frustrated!)
Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost
Disk space is not an issue. I am using 100GB of a 500GB drive, and defrag regularly.
I had already turned off indexing, without any noticeable improvement.
I have run Chkdsk and it did find errors, so I ran it again with the option to fix. I ran it again the following day and it did not report any problems. However, I am not so sure that the disk is completely "fixed". (I understand that chkdsk doesn't really
fix the disk, just hides them).
When I run programs like Advanced Systems Care, it no longer reports a disk error, but (a free version) of Iolo System Checkup still seems to recognise a disk error.
However, my PC has two physical drives, and when I access files from the D Drive, I get exactly the same problem. PS5 just took 15 seconds to open a 5 KB (not 5 MB) gif file. Previously, that would have been almost instantaneous.
I tried opening a file with Windows task manager open. Here is something unexpected. When I opened the "open file" dialogue box, the memory usage doubled and CPU usage for Winword shot up to 40-50% even before I clicked on a file name. I waited until
the CPU and memory stabilised, and then selected a file and it opened immediately.
Si I tried the same with Photoshop, but a slightly different result. Just opening the "open" dialogue box and clicking on a new directory, took the CPU usage for PS to 50% and memory jumped from 119mb to 220 mb for good 30-40 seconds before I even clicked
on a file. However, it still took another 20 seconds to open the file once selected (during which time the CPU / memory usage shot up again).
Would these programs use a common file handler to brows / open / save etc? Is it possible that something is wrong here?