Remove WER folders in win XP

Original title: how do I remove WER folders in win XP

I have been using Disk clean up without any success. Every time I remove, I get about 5 GB files which can be deleted. I delete them but the next time I run Disk cleanup I again get 5 gb files. 

When I run %temp% in the Start-Run box, I get a temp folder which has more than 2 GB of WER files; When I try to remove them, I get a message that they cant be removed.
OS: Win XP



WER stands for Windows Error Reporting (WER). Windows Error Reporting collects and offers to send post-error debug information (a memory dump), using the Internet, to the developer of an application that crashes or stops responding on a user's desktop. No data is sent without the user's consent. When a dump (or other error signature information) reaches the Microsoft server, it is analyzed and a solution is sent back to the user when one is available. Solutions are served using Windows Error Reporting Responses. Windows Error Reporting runs as a Windows service and can optionally be entirely disabled. If Windows Error Reporting itself crashes, then an error reports that the original crashed process cannot be sent.


You can delete the WER files from

 C:\Documents and Settings\<user name>\Application Data\Local\Microsoft\Windows\WER


Check the link mentioned below as a reference.


Hope this information helps.



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Question Info

Last updated April 24, 2021 Views 1,920 Applies to: