programs and word pad are not opening correctly after viral attack

After my computer (Windows xp) had a viral attack I can not open programs as before. I keep getting an "open with" pop up.  Also when I try to open Word pad I get the word pad template filled with script symbols and the message "this program cannot run in DOS mode" .  This problem seems to be associated with "C:\WINDOWS\system32\rundll32.exe"

Hi mehempfield,


·         Did you use these WordPad files earlier?


Method 1: Let`s check if the following helps.


a.        Put the Windows XP CD ROM disk in the CD ROM drive.

b.       Click Start, and then click Run.

c.        Type expand X:\i386\rundll32.ex_ c:\windows\system32\rundll32.exe in the Open box, where X is the letter of your CD ROM Drive.

d.       Restart the computer.


Method 2: Run a system file (SFC) scan to check if there are any system file corruptions.


a.        Click Start, All programs and then Accessories. Click Command Prompt.

b.       In the Command Prompt window type “sfc /scannow” (without quotes) and then press Enter.

c.        After the scan has completed, close the command prompt window, restart the computer and check for the issue.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated March 26, 2018 Views 92 Applies to: