Question

Q: Personal Files Changed to file system and hidden

Hi all,

I have a prroblem from 2 days.

my personal files changed to file system and hidden type and disappeared from D partition, and after uncheck the option that is ( Hide protected operating system files (Recommended) ) the files appeared but still of type file system and hidden.

I tried to restore them into default state but i coudn't.

Could you please tell me how can i restore my files into default state.

And if the reason behind this problem is a virus, how can i remove it and clean my pc?

Thanks
Abdullah Abdelhay


Abdu82

Answer

A:

Hi Abdu82,

 

1.    Run the fix it from the below link: Diagnose and repair Windows File and Folder Problems automatically:http://support.microsoft.com/mats/windows_file_and_folder_diag/en-us

 

2.    As you have guessed, it might be because of virus on the computer.

Run online virus scan and check if any malware or virus activity found. You may run online virus scan from the below link:http://onecare.live.com/site/en-us/default.htm

 

To protect your computer from malware and virus you can install Microsoft Security Essentials

Here are some benefits of installing Microsoft Security Essentials

·It updates automatically

·It is easy to install

·Enables users to use their computers without interruptions or long computer wait times

 

You may download Microsoft Security Essentials from the below link:http://www.microsoft.com/securepc

 

Regards:

Samhrutha G S - Microsoft Support.

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Question Info

Views: 1,801 Last updated: March 26, 2018 Applies to: