My computer will not sync offline files at log off.

 It appears i have about 2000+ files that have not sync'd to our shared drive at work. I have am not an experienced user and only have tried what the OS has shown me. What else can i try besides the basic things XP professional tells me too?  Most of these files are images and music files, however there are some much more important ones too, and since in the Temp folder the files are placed will not allow me to open them it is unclear if i can just delete them. If anyone can push me in the right direction that would be greatly appreciated.

Thank you,


Hi JuanMU,


Thank you for the post. I am sorry to hear that you are unable to synchronize offline files on the computer.


I can imagine the inconvenience you have experienced. I will definitely help you with this.


Let’s follow these steps and check if it helps.


a.       Click the "Start" menu icon and select "My Computer".


b.      Select "Folder Options" from the "Tools" menu.


c.       Select the "Offline Files" tab. Click on the box next to "Enable Offline Files" to select it. Click on the box next to "Synchronize all offline files" to select it and click "OK" to return to "My Computer".


d.      Double-click the network icon. Find the shared folder you want to synchronize and click on it.


e.       Select "Make Available Offline" from the "File" menu. Close the "My Computer" window to complete the process.


You may run the Microsoft Hotfix from the following article and check.


You may not be able to synchronize offline files as you expect in Windows XP



For more information, visit the following links and check.


To synchronize offline items when you log on or off a computer


How to use offline files in Windows XP



If the issue persists, please do not hesitate to let us know. It is our pleasure to be of assistance.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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Question Info

Last updated March 26, 2018 Views 105 Applies to: