I have a window xp sp3 pro in my hp laptop few month ago ipconfig /all ,ping and other dos command does not working

In my windows xp sp3 pro dos command does not working  few month ago Please tell me how to resolve problem ?
 

Question Info


Last updated March 26, 2018 Views 83 Applies to:
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Answer

Hi Jalotia1986,

 

 

 

Thank you for posting in Microsoft Community forum. I am sorry to hear that you have issues with Dos commands not working on the computer.

 

I can imagine the inconvenience you have experienced. I will definitely help you with this.

To help you suggest more steps to resolve the issue, I would appreciate it if you could answer the following questions:

 

 

1.      What happens while you try to use the following dos commands, ipconfig /all , ping?

2.      Do you get the correct results or any error message?

3.      What is the exact issue on the computer?

4.      Were there any recent changes made on the computer prior to the issue?

 

 

 

Suggestions for asking a question on help forums

http://support.microsoft.com/kb/555375

 

 

 

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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